Officer, ATM and Card Operation

Be part of the ATM& Card Operations Unit in Retail Banking and Wealth Operations to achieve excellent service quality by meeting/exceeding service standards for the Banks through:
• To perform operations of cards services business capabilities (credit cards and debit cards)
To continuously drive change and improve current processes to reduce Turn Around Time and increase productivity
• To back up and perform any assignments that may be required from time to time
• To deal with stakeholders for ongoing management of customer and business issues, new product launches and other cards operations issues from time to time.
• To perform end-to-end cards operations processes in compliance with Group and Local policies, Operational Procedures, e.g reconciliation and settlement, cards issuance, dispute, chargeback, ensuring smooth operations under agreed timelines and no operational loss occurrence.
• Actively to participate in cards related new projects, new business services launching.
• To build and maintain a strong relationship with existing customers.

• Experience in related area is preferred
• Good knowledge of banking products and local regulations.
• Good communication skill in both English and Vietnamese.
• Ability to work under high pressure.
• Good team work attitude.

- Đơn xin việc. - Sơ yếu lý lịch. - Hộ khẩu, chứng minh nhân dân và giấy khám sức khỏe. - Các bằng cấp có liên quan.

Phụ trách tuyển dụng: Ms Thu
Email: StandardCharteredBank@sc.com.vn
SĐT: 02439388184
Địa chỉ làm việc: 25 Phố Lê Đại Hành, Lê Đại Hành, Hai Bà Trưng, Hà Nội